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SRH Krankenhaus Sigmaringen

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Daniela Krog

Beschwerdemanagement

Phone: 07571 -100-2100
Mail: ed.hrs@SLK.tnemganamedrewhcseB

Advocates

Hermann Brodmann

Patientenfürsprecher

Phone: 07571 -730930-
Mail: ed.hrs@slk.rehcerpsreufnetneitap

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes