Dealing with risks in patient care

Quality management

Ulrike Hey

Leitung Qualitäts- und Risikomanagement

Barbarastraße 1
45964 Gladbeck

Phone: 0209 -172-53183
Mail: ue.sunitsugua-ts@yeH.U

Anstelle eines Lenkungsgremiums finden monatliche Regelbesprechungen mit der Krankenhausdirektion und der Geschäftsführung statt.

Conference frequency: monatlich

Risk management

Ulrike Hey

Leitung Qualitäts- und Risikomanagement

Barbarastraße 1
45964 Gladbeck

Phone: 0209 -172-53183
Fax: 0209-172-3199
Mail: ue.sunitsugua-ts@yeH.U

Geschäftsführung, Krankenhausdirektoren, Pflegedirektorinnen, Ärztliche Direktoren, Interner Revisor, Qualitäts- und Risikomanagement, Justitiar, Leiter Finanzbuchhaltung/Rechnungswesen/Controlling

Conference frequency: jährlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Risikobericht, Qualitätssystem (30.06.2021)

RM02

Regular further education and training measures

RM04

Clinical emergency management

Prozessdokumentation (03.06.2022)

RM05

Pain management

Postoperative Schmerztherapie (01.10.2021)

RM06

Fall prophylaxis

Umsetzung des Expertenstandards Sturzprophylaxe (07.06.2023)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Umsetzung des Expertenstandards Dekubitusprophylaxe (20.05.2022)

RM08

Regulated handling of custodial measures

Fixierungsanordnung (01.10.2021)

RM09

Regulated handling of occurring malfunctions of devices

Organisationshandbuch Medizintechnik (07.06.2023)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Dokumentation, VA Perioperatives Management (21.09.2022)

RM15

Preoperative, complete presentation of necessary findings

abteilungsspezifische Standards (10.06.2023)

RM16

Procedure to avoid procedural and patient mix-ups

OP-Sicherheitscheckliste (23.08.2023)

RM17

Standards for recovery and postoperative care

Prozessbeschreibung (21.09.2022)

RM18

Discharge management

Prozessbeschreibung Entlassmanagement (31.05.2022)

Fault reporting systems

Conference committee

Conference frequency: quartalsweise

Measures

Optimierung innerklinisches Notfallmanagement.

No. Explanation
IF02

Internal evaluation of the received reports

taken bei Bedarf

Conference committee

Conference frequency: quartalsweise

No. Explanation

Other

EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)

EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea