To the hospital’s home page

Verbund Gemeindenahe Psychiatrie - Demmering Str. 49 (bis 30.4.22)

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
URL

lmth.edrewhcseb-dnu-bol/rehcuseb-netneitap/ed.groegtknas.www//:sptth

Contact persons

Sophie Schmidt

Beschwerdestelle

Phone: 0341 -909-4400
Fax: 0341-909-1501
Mail: ed.groegtknas@ohcenetneitap

Advocates

Arved Weimann

Chefarzt/ Patientenfürsprecher

Phone: 0341 -909-2201
Fax: 0341-909-1501
Mail: ed.groegtknas@ohcenetneitap

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes