Dealing with risks in patient care

Quality management

Martina Niemeier

Abteilungsleitung Medizincontrolling/Zentrale Leistungsabrechnung/Qualitätsmanagement

Paulmannshöher Straße 17
58515 Lüdenscheid

Phone: 02351 -945-2224
Mail: ed.nesrelleh@mq

Vorstand, QMB, PDL, Chefärzte, Ärztliche Direktorin

Conference frequency: monatlich

Risk management

Petra Scheffer

Ärztliche Direktorin/Chefärztin Plastische, Rekonstruktive und Ästhetische Chirurgie/Handchirurgie


58505 Lüdenscheid

Phone: 02351 -945-2228
Fax: 02351-945-2097
Mail: ed.nesrelleh@reffehcs.tairaterkes

Vorstand, Ärztliche Direktorin, QMB, PDL, Chefärzte

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM02

Regular further education and training measures

RM04

Clinical emergency management

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM05

Pain management

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM06

Fall prophylaxis

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM09

Regulated handling of occurring malfunctions of devices

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Mortalitäts- und Morbiditätskonferenzen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM15

Preoperative, complete presentation of necessary findings

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM16

Procedure to avoid procedural and patient mix-ups

VA Fehlermanagement/Risikomanagement (14.03.2022)

RM18

Discharge management

VA Fehlermanagement/Risikomanagement (14.03.2022)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Im Rahmen von regelmäßgien QM-Besprechungen werden eingegangene Meldungen analysiert, bewertet und Maßnahmen eingeleitet mit einer späteren Evaulation (PDCA-Zyklus)

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 14.03.2022

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: