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GRN-Klinik Schwetzingen

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Nadine Lägel

stellvertretende Klinikleiterin


68705 Schwetzingen

Phone: 06202 -84-653080
Mail: ed.nrg@legeal.enidan

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes