Complaint management

Structured complaint management was introduced: No
Written concept exists: No
Handling of oral complaints is regulated: No
Handling of written complaints is regulated: No
Time targets for acknowledgement are defined: No

Contact persons

Anja Bellersen

Hoteldirektorin

Phone: 09445 -201-3701
Fax: 09445-201-3890
Mail: ed.flowreuassap@gniggeog-dab

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No