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Passauer Wolf Bad Gögging - Klinik für Neurologie

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Anja Bellersen

Hoteldirektorin

Phone: 09445 -201-3701
Fax: 09445-201-3890
Mail: ed.flowreuassap@gniggeog-dab

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No