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Valeara Bochum Kinder- und Jugendpsychiatrie

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Susanne SUSANNE BLINN

Leitung Qualitätsmanagement

Phone: 02041 -1876-0
Fax: 02041-1876-99
Mail: ed.araelav@porttob.tkatnok

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: No
Referral surveys were conducted: No