Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
Contact persons
Georg Reichel
Patientenrückmeldungen
Riedelstr. 5
83435 Bad Reichenhall
Phone:
0861
-705-2424
Fax: 0861-705-2465
Mail:
ed.bos-nekinilk@negnudlemkceurnetneitap
Doris Klement
Patientenrückmeldungen
Riedelstr. 5
83435 Bad Reichenhall
Phone:
0861
-705-2424
Fax: 0861-705-2465
Mail:
ed.bos-nekinilk@negnudlemkceurnetneitap
Advocates
Werner Maegerle
Patientenfürsprecher
Riedelstr. 5
83435 Bad Reichenhall
Phone:
08651
-772-11225
Mail:
ed.bos-nekinilk@ier.rehcerpsreufnetneitap
|
Anonymous input options exist: Yes Website of the contact form |
| Patient surveys were conducted: Yes |
|
Referral surveys were conducted: Yes im Rahmen des Onkologischen Zentrums |