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Neurologische Klinik Selzer GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: No
Handling of oral complaints is regulated: No
Handling of written complaints is regulated: No
Time targets for acknowledgement are defined: No

Contact persons

Ellen Putzke

Verwaltung

Phone: 07447 -27-128
Fax: 07447-27-222
Mail: ed.rezles@ekztup.e

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No