Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

N.N. N.N.

N.N.

Jungfernstieg 25
24768 Rendsburg

Phone: 04331 -5902-500
Mail: ed.dr-kinilknegua@eciffo

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: No
Referral surveys were conducted: No