To the hospital’s home page

Psychiatrische Tagesklinik Nidda-Bad Salzhausen

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Jutta Engeland

Beschwerdemanagement

Kurstraße 2
63667 Nidda

Phone: 06032 -702-1236
Mail: ed.uarettew-zg@dnalegne.attuj

Advocates

Edda Weber

Patientenfürsprecher

Kurstraße 2
63667 Nidda

Phone: 06035 -65-35
Mail: ed.enilno-@rebew.adde

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No