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TCM-Klinik Bad Kötzting

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Anton Staudinger

Geschäftsführer

Ludwigstraße 2
93444 Bad Kötzting

Phone: 09941 -609-188
Mail: ofni.mct@regniduats.a

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No