Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
Contact persons
Georg Reichel
PAtientenrückmeldungen
Siegerthöhe 1
83308 Trostberg
Phone:
0861
-705-2424
Mail:
ed.bos-nekinilk@lehcier.groeg
Doris Klement
Patientenrückmeldungen
Siegerthöhe 1
83308 Trostberg
Phone:
0861
-705-2424
Mail:
ed.bos-nekinilk@negnudlemkceurnetneitap
Advocates
Rudolf Schenkl
Patientenfürsprecher
Siegerthöhe 1
83308 Trostberg
Phone:
08634
-7846-
Mail:
ed.bos-nekinilk@bt.rehcerpsreufnetneitap
|
Anonymous input options exist: Yes Website of the contact form |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: No |