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Kreisklinik Trostberg

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Doris Klement

Patientenrückmeldungen

Siegerthöhe 1
83308 Trostberg

Phone: 0861 -705-2424
Mail: ed.bos-nekinilk@negnudlemkceurnetneitap

Advocates

Rudolf Schenkl

Patientenfürsprecher

Siegerthöhe 1
83308 Trostberg

Phone: 08634 -7846-
Mail: ed.bos-nekinilk@bt.rehcerpsreufnetneitap

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: Yes
Referral surveys were conducted: No