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Helios Klinik Hettstedt

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: No
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No
URL

/githciw-snu-tsi-gnuniem-erhi/tlahtnefua-rhi/tdetstteh/nekinilk/ed.tiehdnuseg-soileh.www//:sptth

Contact persons

Beatrix Ziesche

Sekretärin der Geschäftsführung

Phone: 03476 -933901-933901
Fax: 03476-933902-933902
Mail: ed.tiehdnuseg-soileh@ehcseiz.xirtaeb

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes