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Medical Park Betriebs GmbH & Co KG - BS Reithofpark

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Katrin Strasser

QMB

Phone: 08066 -18-9103
Mail: ed.kraplacidem@ressarts.k

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes