Dealing with risks in patient care

Quality management

Prof. Dr. med. Stephan Vogt

Leitung Qualitätsmanagement

Hessingstraße 17
86199 Augsburg

Phone: 0821 -909-244
Mail: ed.gnutfits-gnisseh@retlanieR.enomiS

Susanne Fink

Qualitätsmanagement

Hessingstraße 17
86199 Augsburg

Phone: 0821 -909-498
Mail: ed.gnutfits-gnisseh@kniF.ennasuS

Qualitätsmanagementbeauftragte der Bereiche/ Abteilungen

Conference frequency: quartalsweise

Risk management

Jürgen Göttfert

Risikomanager Hessing Stiftung


86199 Augsburg

Phone: 0821 -909-205
Fax: 0821-909-93205
Mail: ed.gnutfits-gnisseh@treftteog.negreuj

Risikomanagementbeauftragter steuert die identifizierten klinischen Risiken. Beteiligte des Lenkungsgremiums sind alle Risikobeauftragten der klinischen Abteilungen.

Conference frequency: jährlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Risikomanagement-Software und QM Portal (13.12.2021)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

QM-Portal Hessing Stiftung (22.06.2021)

RM05

Pain management

QM-Portal Hessing Stiftung (01.02.2021)

RM06

Fall prophylaxis

QM-Portal Hessing Stiftung (28.09.2022)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

QM-Portal Hessing Stiftung (12.05.2020)

RM08

Regulated handling of custodial measures

QM-Portal Hessing Stiftung (05.03.2013)

RM09

Regulated handling of occurring malfunctions of devices

QM-Portal Hessing Stiftung (15.12.2020)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Mortalitäts- und Morbiditätskonferenzen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

QM-Portal Hessing Stiftung (14.10.2022)

RM15

Preoperative, complete presentation of necessary findings

QM-Portal Hessing Stiftung (01.10.2020)

RM16

Procedure to avoid procedural and patient mix-ups

QM-Portal Hessing Stiftung (08.12.2022)

RM17

Standards for recovery and postoperative care

QM-Portal Hessing Stiftung (01.03.2021)

RM18

Discharge management

QM-Portal der Hessing Stiftung (14.05.2020)

Fault reporting systems

Conference committee

Conference frequency: jährlich

Measures

systematische und strukturierte patientenbezogene Fehlererfassung via CIRS und Vorfallsmanagement

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 01.10.2020

IF02

Internal evaluation of the received reports

taken jährlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: jährlich

No. Explanation
EF14

CIRS Health Care