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St. Elisabeth-Krankenhaus Leipzig

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Robert Klemm

Qualitätsbeauftragter

Biedermannstraße 84
04277 Leipzig

Phone: 0341 -3959-5070
Fax: 0341-3959-5079
Mail: ed.gizpiel-ke@tnemeganamsteatilauq

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes