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Augenklinik im Ring-Center GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Stephanie Pahlitzsch

Chefarzt

Kleiststraße 23-26
10787 Berlin

Phone: 030 -4226209-0
Mail: ed.retnecgnir-kinilknegua@ofni

Advocates

Stephanie Pahlitzsch

Chefarzt

Kleiststraße 23-26
10787 Berlin

Phone: 030 -4226209-0
Fax: 030-4226209-1
Mail: ed.retnecgnir-kinilknegua@ofni

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes