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Klinik St. Irmingard

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: No
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Irene Schneeberger

Operative Leitung

Phone: 08051 -607-504
Mail: ed.dragnimri-ts@regrebeenhcs.i

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No