Complaint management
| Structured complaint management was introduced: Yes |
|
VLtg30 2023-02-08 |
| Written concept exists: Yes |
|
VLtg30 2023-02-08 |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
|
VLtg30 2023-02-08 |
Contact persons
Christina Jägel
Stationsleitung
Hochried 1
82418 Murnau
Phone:
08841
-474-1143
Fax: 08841-474-1006
Mail:
ed.deirhcohkinilk@legeaj.anitsirhc
Advocates
Bernhard Winter
Klinikseelsorger
Hochried 1
82418 Murnau
Phone:
08841
-474-0
Fax: 08841-474-1006
Mail:
ed.deirhcohkinilk@retniw.drahnreb
|
Anonymous input options exist: Yes FLtg15 2022-05-30 |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: No |