Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
URL
/tnemeganamstiehnedeirfuz/tlahtnefua-rhi/grebmoh-grubsiud/nekinilk/ed.tiehdnuseg-soileh.www//:sptth
Explanations
Erreichberkeit über Handynummer 01707723610
Contact persons
Iris Unverricht-Klöser
Zufriedenheitsmanagerin
Phone:
0203
-755-2131
Fax: 0203-755-1610
Mail:
ed.tiehdnuseg-soileh@reseolk-thcirrevnu.siri
Advocates
Jörg Blenkers
Patientenfürsprecher
Phone:
0203
-755-0
Fax: 0-0-0
Mail:
ed.tiehdnuseg-soileh@grebmoh.ofni
|
Anonymous input options exist: Yes Website of the contact form |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: No |