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RoMed Klinik Prien am Chiemsee

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Kim Grasböck

Qualitätsmanagementbeauftragte

Phone: 08051 -600-7236
Fax: 08051-600-6806
Mail: ed.dem-or@irp.ofni

Advocates

Kim Grasböck

Qualitätsmanagementbeauftragte

Phone: 08051 -600-7236
Fax: 08051-600-6806
Mail: ed.dem-or@irp.ofni

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No