Dealing with risks in patient care

Quality management

Claudia-Christine Szulfer-Pollak

QMB

Bolardusstraße 20
26721 Emden

Phone: 04941 -94-1140
Mail: ed.k-e-u@kallop-refluzs.enitsirhc-aidualc

Claudia-Christine Szulfer-Pollak

QMB

Bolardusstraße 20
26721 Emden

Phone: 04941 -94-1140
Mail: ed.k-e-u@kallop-refluzs.enitsirhc-aidualc

Geschäftsführung Pflegedirektion Ärztlicher Direktor IT-Abteilung Betriebsrat OP-Management Qualitätsmanagement

Conference frequency: halbjährlich

Risk management


26702 Emden

Phone: --

Geschäftsführung Pflegedirektion Ärztlicher Direktor IT-Abteilung Betriebsrat OP-Management Qualitätsmanagement

Conference frequency: halbjährlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

OM-Handbuch (31.10.2018)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

OM-Handbuch (31.10.2018)

RM05

Pain management

OM-Handbuch (31.10.2018)

RM06

Fall prophylaxis

OM-Handbuch (31.10.2018)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

OM-Handbuch (31.10.2018)

RM08

Regulated handling of custodial measures

OM-Handbuch (31.10.2018)

RM09

Regulated handling of occurring malfunctions of devices

OM-Handbuch (31.10.2018)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Palliativbesprechungen
  • Qualitätszirkel
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

OP-Planung (13.11.2016)

RM15

Preoperative, complete presentation of necessary findings

OP-Fall-Besprechung (12.11.2016)

RM16

Procedure to avoid procedural and patient mix-ups

Patientenidentifikation (30.10.2016)

RM17

Standards for recovery and postoperative care

Standard operating procedures (30.05.2017)

RM18

Discharge management

OM-Handbuch (31.10.2018)

Fault reporting systems

Conference committee

Conference frequency: halbjährlich

Measures

Patientenidentifikationsarmbänder Team-time-out Vier-Augen-Prinzip bei Medikamenten Sicherheit im Umgang mit Medizinprodukten POCT-Beauftragte Anwendung von Assessmentinstrumenten Hygienemanagement strukturierte Fallbesprechungen

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 30.08.2017

IF02

Internal evaluation of the received reports

taken quartalsweise

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: monatlich

No. Explanation
EF01

CIRS AINS (Professional Association of German Anaesthetists and German Society for Anaesthesiology and Intensive Care Medicine, German Medical Association, National Association of Statutory Health Insurance Doctors)

EF13

DokuPIK (Documentation of Pharmaceutical Interventions in Hospitals at the Federal Association of German Hospital Pharmacists (ADKA)