To the hospital’s home page

AMEOS Klinikum Bernburg

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Susanne Worch

Assistentin der Krankenhausleitung

Kustrenaer Strasse 98
06406 Bernburg

Phone: 03471 -341001-
Mail: ed.soema.grubnreb@fg.rows

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: Yes
Referral surveys were conducted: No