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Reha-Zentrum Nittenau GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Grit Jahn

Qualitätsmanagementbeauftragte

Phone: 09436 -950-817
Fax: 09436-950-919
Mail: ed.flowreuassap@uanettin-gnutiel

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No