| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
|
Asklepios Qualitätssiegel Beschwerdemanagement |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
Susanne Steinacher
BM-Beauftragte
Friedrichshafenerstr. 82
88131 Lindau
Phone:
08382
-2761210-
Mail:
moc.soipelksa@rehcaniets.s
|
Anonymous input options exist: Yes Website of the contact form |
|
Patient surveys were conducted: Yes Kontinuierliche strukturierte Patientenbefragung |
| Referral surveys were conducted: Yes |