To the hospital’s home page

Asklepios Klinik Seligenstadt - Tagesklinik Psychosomatik

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Ulrike Heinze

Assistentin der Geschäftsführung

Phone: 06182 -83-8100
Mail: moc.soipelksa@eznieh.u

Ulrike Heinze

Assistentin der Geschäftsführung

Phone: 06182 -83-8100
Mail: moc.soipelksa@eznieh.u

Advocates

Renate Profe

Patientenfürsprecherin

Phone: 06182 -83-8771
Mail: ed.enilno-t@eforp.etaner

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No