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Krankenhaus Markt Werneck

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Barbara Aly

Patientenmanagement

Baltasar-Neumann-Platz 5
97440 Werneck

Phone: 09722 -59-101
Mail: ed.kcenrew-suahneknark@yla.arabrab

Advocates

Paul Heuler

Patientenfürsprecher

Baltasar-Neumann-Platz 5
97440 Werneck

Phone: 09722 -59-101
Mail: ed.kcenrew-suahneknark@relueH.luaP

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No

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