Dealing with risks in patient care

Quality management

Dr. Michael Krause

Ärztliches Qualitätsmanagement

Prof.-Ernst-Nathan-Str. 1
90419 Nürnberg

Phone: 0911 -3983521-
Mail: ed.grebnreun-mukinilk@esuark.leahcim

Kai Ullrich

Qualitätsmanagement

Prof.-Ernst-Nathan-Str. 1
90419 Nürnberg

Phone: 0911 -398-7446
Mail: ed.grebnreun-mukinilk@hcirllu.iak

Qualitätsmanagement, klinisches Risikomanagement, externe Qualitätssicherung

Conference frequency: monatlich

Risk management

Ulrike Arndt

Klinisches Risikomanagement

Phone: 0911 -3983842-
Mail: ed.grebnreun-mukinilk@tdnra.ekirlu

Kai Ulrich

Klinisches Risikomanagement

Phone: 03987446 -3983842-
Mail: ed.grebnreun-mukinilk@tdnra.ekirlu

Qualitätsmanagement, klinisches Risikomanagement, externe Qualitätssicherung

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM05

Pain management

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM06

Fall prophylaxis

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM08

Regulated handling of custodial measures

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM09

Regulated handling of occurring malfunctions of devices

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Pathologiebesprechungen
  • Palliativbesprechungen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM15

Preoperative, complete presentation of necessary findings

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM16

Procedure to avoid procedural and patient mix-ups

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM17

Standards for recovery and postoperative care

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

RM18

Discharge management

Qualitäts- und Risikomanagement-Dokumentation Klinikum Nürnberg (01.09.2019)

Fault reporting systems

Conference committee

Conference frequency: wöchentlich

Measures

ProDema-Schulungen für Mitarbeiter zum Umgang mit aggressiven Verhaltensweisen von Patienten und Angehörigen Entwicklung von SOP´s zur Prozessverbesserung

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 10.02.2012

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: bei Bedarf

No. Explanation
EF01

CIRS AINS (Professional Association of German Anaesthetists and German Society for Anaesthesiology and Intensive Care Medicine, German Medical Association, National Association of Statutory Health Insurance Doctors)

EF14

CIRS Health Care