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Christophsbad - Psychiatrisch-psychotherapeutische Tagesklinik und Institutsambulanz Geislingen

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Katharina Braun

Qualitätsmanagement

Phone: 07161 -601-8531
Mail: ed.dabshpotsirhc@mq

Advocates

Dieter Kress

Patientenfürsprecher für alle Patient*innen des Christophsbads

Phone: 07121 -68147-
Mail: ed.sserkreteid@sserk.reteid

Gerth Döring

Patientenfürsprecher für alle psychisch kranken Patient*innen im Christophsbad und im Landkreis Göppingen

Phone: 0157 -30218808-
Mail: ed.enilno-t@gnireod.htreg

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No