gpz, Tagesklinik Bad Meinberg, Pyrmonter Straße 12c, Horn-Bad Meinberg

Complaint management

Structured complaint management was introduced: Yes

Aushänge in allen Bereichen geben Informationen zur Erreichbarkeit der Ansprechpartner

Written concept exists: Yes

Handling of oral complaints is regulated: Yes

Handling of written complaints is regulated: Yes

Time targets for acknowledgement are defined: Yes

Rebekka Gruner

Pflegedirektorin

Pyrmonter Str. 12c
32805 Horn-Bad Meinberg

k.N. Frau Hartmann

Pateientinnenfürsprecherin

Pyrmonter Str. 12c
32805 Horn-Bad Meinberg

Anonymous input options exist: Yes

Briefkasten "Lob und Tadel"

Patient surveys were conducted: No

Referral surveys were conducted: No