Dealing with risks in patient care

Quality management

Dr. rer. nat. Jochen Bauer

Leiter des Qualitätmanagements

Brenkhäuser Str. 71
37671 Höxter

Phone: 05272 -607-1271
Mail: ed.ewhk@reuab.j

QM-relevante Themen werden im Rahmen der Betriebsleitungssitzung (Geschäftsführung, Ärztlicher Direktor, Pflegedirektor, allgemeine Verwaltung, QM, bei Bedarf Experten) beraten.

Conference frequency: monatlich

Risk management

Jochen Bauer

Leiter des Qualitätmanagements

Brenkhäuser Str. 71
37671 Höxter

Phone: 05272 -607-1271
Fax: 05272-607-1279
Mail: ed.ewhk@reuab.j

Qualitätsmanagement, Leiter allgemeine Verwaltung, Pflege, ärztl. Direktor bei Bedarf

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM05

Pain management

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM06

Fall prophylaxis

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM08

Regulated handling of custodial measures

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM09

Regulated handling of occurring malfunctions of devices

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Palliativbesprechungen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM15

Preoperative, complete presentation of necessary findings

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM16

Procedure to avoid procedural and patient mix-ups

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM17

Standards for recovery and postoperative care

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

RM18

Discharge management

QM-Handbuch im Intranet (ISO 9001:2015) (09.12.2022)

Fault reporting systems

Conference committee

Conference frequency: wöchentlich

Measures

Überarbeitung der OP-Checkliste, weitere Antibiotic Stewards ausgebildet; Benennung von Medikamentenbeauftragten, Einführung von E-Learning

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 09.12.2022

IF02

Internal evaluation of the received reports

taken monatlich

Conference committee

Conference frequency: quartalsweise

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea