KJF Klinik Josefinum gGmbH Standort Nördlingen

Complaint management

Structured complaint management was introduced: Yes

Written concept exists: Yes

Handling of oral complaints is regulated: Yes

Handling of written complaints is regulated: Yes

Time targets for acknowledgement are defined: No

Julia Heubel Leitung Qualitätsmanagement Telefon 0821 2412-585

Heubel Julia

Leitung Qualitätsmanagement KJF Klinik Josefinum

Stoffelsberg 10
86720 Nördlingen

Phone: 0821 -2412-585
Fax: 0821-2412-371
Mail: ed.munifesoj@mq

Anonymous input options exist: Yes

Patient surveys were conducted: Yes

Referral surveys were conducted: Yes