Dealing with risks in patient care
Quality management
Olaf Stender-Rohrbach
Leiter Referat Qualitäts- & klinisches Risikomanagement
Heldmanstraße 45
32108 Bad Salzuflen
Phone:
05231
-725042-
Mail:
ed.eppil-mukinilk@ofni
Geschäftsführung, Referat Qualitäts- & klinisches Risikomanagement, Pflegedirektion, Medizin-Controlling, Personal-Controlling, Personalmanagement, Abteilungsleitungen
Conference frequency: quartalsweise
Risk management
Olaf Stender-Rohrbach
Leiter Referat Qualitäts- & klinisches Risikomanagement
Phone:
05231
-725042-
Mail:
ed.eppil-mukinilk@ofni
Geschäftsführung, Referat Qualitäts- & klinisches Risikomanagement, Pflegedirektion, Medizin-Controlling, Personal-Controlling, Personalmanagement, Abteilungsleitungen
Conference frequency: quartalsweise
Risk management instruments and measures
| No. | Explanation |
|---|---|
| RM01 |
Comprehensive quality and/or risk management documentation (QM/RM documentation) is available Qualitäts- u. klinisches Risikomanagement Handbuch "Zentrale Prozesse" Version 21.0 (06.03.2023) |
| RM02 |
Regular further education and training measures |
| RM03 |
Employee surveys |
| RM04 |
Clinical emergency management Qualitäts- u. klinisches Risikomanagement Handbuch "Zentrale Prozesse" Version 21.0 (06.03.2023) |
| RM05 |
Pain management Qualitäts- u. klinisches Risikomanagement Handbuch "Zentrale Prozesse" Version 21.0 (06.03.2023) |
| RM06 |
Fall prophylaxis Qualitäts- u. klinisches Risikomanagement Handbuch "Zentrale Prozesse" Version 21.0 (06.03.2023) |
| RM07 |
Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”) Qualitäts- u. klinisches Risikomanagement Handbuch "Zentrale Prozesse" Version 21.0 (06.03.2023) |
| RM08 |
Regulated handling of custodial measures QM-VA_MP11_Freiheitsentziehende Maßnahmen (31.08.2021) |
| RM09 |
Regulated handling of occurring malfunctions of devices Qualitäts- u. klinisches Risikomanagement Handbuch "Zentrale Prozesse" Version 21.0 (06.03.2023) |
| RM10 |
Structured implementation of interdisciplinary case discussions/conferences Case review conference
|
| RM12 |
Use of standardised information sheets |
| RM16 |
Procedure to avoid procedural and patient mix-ups QM_VA_MP14_PatientensicherheitQM_VA_MP16_Patienten-ID-Bänder (24.10.2022) |
| RM18 |
Discharge management Qualitäts- u. klinisches Risikomanagement Handbuch "Zentrale Prozesse" Version 21.0 (06.03.2023) |
Fault reporting systems
Conference committee
Conference frequency: monatlich
Measures
z. B.: SOP zur Vermeidung von Seitenverwechselungen, Überarbeitung von OP-Checklisten, Patientenidentifikationsbändern; standardisierte Etikettierung von Spritzen; gesonderte Applikations-Systeme zur Vermeidung von Verwechselungen bei der enteralen bzw. parenteralen Medikamentengabe.
| No. | Explanation |
|---|---|
| IF01 |
Documentation and procedural instructions for handling the error reporting system are available As of: 18.03.2020 |
| IF02 |
Internal evaluation of the received reports taken monatlich |
| IF03 |
Training of employees in handling the error reporting system and in implementing the findings from the error reporting system taken bei Bedarf |
Conference committee
Conference frequency: monatlich
| No. | Explanation |
|---|---|
| EF03 |
KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors) |
| EF06 |
CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea |