Dealing with risks in patient care

Quality management

Dipl.-Kfm. Axel Post

Geschäftsführer

Sieker Landstraße 19
22927 Großhansdorf

Phone: 04102 -600-515
Mail: ed.negahnam@tsop.lexa

Beteiligte Abteilungen: Ärtzlicher Direktor; OP-Management; Pflegedienstleitung Funktionsbereiche:; Qualitätsmanagement, Chefärzte; Geschäftsführung

Conference frequency: quartalsweise

Risk management

Jörg Braun

Ärztlicher Direktor und Chefarzt Innere Medizin

Phone: 04102 -605-124
Mail: ed.negahnam@nuarb.greoj.forp

Beteilige Abteilungen: Ärztlicher Direktor; OP-Management; Pflegedienstleitung Funktionsbereiche: Qualitätsmanagement; Chefärzte; Geschäftsführung

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

QM Manhagen (31.08.2020)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

QM Manhagen (31.08.2020)

RM05

Pain management

QM Manhagen (31.08.2020)

RM06

Fall prophylaxis

QM Manhagen (31.08.2020)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

QM Manhagen (31.08.2020)

RM09

Regulated handling of occurring malfunctions of devices

QM Manhagen (31.08.2020)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Mortalitäts- und Morbiditätskonferenzen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

QM Manhagen (31.08.2020)

RM15

Preoperative, complete presentation of necessary findings

QM Manhagen (31.08.2020)

RM16

Procedure to avoid procedural and patient mix-ups

QM Manhagen (31.08.2020)

RM17

Standards for recovery and postoperative care

QM Manhagen (31.08.2020)

RM18

Discharge management

QM Manhagen (31.08.2020)

Fault reporting systems

Conference committee

Conference frequency: quartalsweise

Measures

CIRS-System unter Anleitung eines Chef-Sicherheitspiloten; freiwilliges MRSA-Screening aller Mitarbeiter; Teilnahme an der Aktion Saubere Hände; unangemeldete und externe Kontrollen und Begehungen; Hygienevisiten; Hygieneschulungen der Mitarbeiter; IMC-Station mit Kupfertürkliniken und Kupferschaltern; OP-Checklisten der WHO; Team-Time-Out; Patientenarmbänder zur Vermeidung von Eingriffsverwechslungen; Mitwirkung im Exekutivkomitee des EPRD; größter Datenlieferant EPRD

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 01.02.2016

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken quartalsweise

Conference committee

Conference frequency: monatlich

No. Explanation
EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)