Dealing with risks in patient care

Quality management

Sophia Mühlenjost

Mitarbeiterin im Qualitätsmanagement

Buxelstraße 50
33334 Gütersloh

Phone: 05241 -502-2079
Mail: gro.lwl@tsojnelheum.aihpos

Direktorium, Klinik- und Abteilungsleitungen, QMB

Conference frequency: quartalsweise

Risk management

Frank Hackmann

Abteilungsleitung Dienstleistungen


33326 Gütersloh

Phone: 05241 -502-2198
Fax: 05241-502-2813
Mail: gro.lwl@nnamkcaH.knarF

Facharzt, PDL, Hygienebeauftragter Arzt, Hygienefachkraft, Fachkraft für Arbeitssicherheit, Medizinproduktekoordinator, Bereichsleitung Bau&Technik, Personalleitung, QM, Personalrat

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Protokoll des Management-Reviews, Risikobericht (19.09.2023)

RM02

Regular further education and training measures

RM04

Clinical emergency management

Prozessbeschreibung D601 Med. Notfall (05.09.2022)

RM06

Fall prophylaxis

Prozessbeschreibung D649 Sturzmanagement (11.09.2023)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Prozessbeschreibung D650 Dekubitusmanagement (11.09.2023)

RM08

Regulated handling of custodial measures

Prozessbeschreibung D608 Freiheitsentziehende Maßnahmen (13.10.2023)

RM09

Regulated handling of occurring malfunctions of devices

Prozessbeschreibung D837 Medizinprodukte (05.09.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Fallbesprechungen im Team
RM12

Use of standardised information sheets

RM18

Discharge management

Prozessbeschreibung D80 Patientenentlassung (14.08.2023)

Fault reporting systems

Conference committee

Conference frequency: quartalsweise

Measures

Organisatorische und bauliche Maßnahmen, Information und Schulung

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 19.09.2023

IF02

Internal evaluation of the received reports

taken quartalsweise

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken jährlich

Conference committee

Conference frequency: quartalsweise

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea