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Kreisklinik Freilassing

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Georg Reichel

Patientenrückmeldungen

Vinzentiusstr. 56
83395 Freilassing

Phone: 0861 -705-2424
Fax: 0861-705-2465
Mail: ed.bos-nekinilk@negnudlemkceurnetneitap

Doris Klement

Patientenrückmeldungen

Vinzentiusstr. 56
83395 Freilassing

Phone: 0861 -705-2424
Fax: 0861-705-2465
Mail: ed.bos-nekinilk@negnudlemkceurnetneitap

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Website for the patient survey
Referral surveys were conducted: No
Website for the referrer survey