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Psychiatrische Tagesklinik Limbach-Oberfrohna

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Christina Niederwerfer

Qualitätsmanagementbeauftragter

Phone: 03763 -43-2011
Mail: ed.uahcualg-mukinilk@anitsirhc.refrewredein

Advocates

Daniela Pfeifer

Patientenfürsprecherin

Phone: 03763 -43-2050
Mail: ed.uahcualg-mukinilk@refiefp.aleinad

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes