To the hospital’s home page

VITREA Klinik Kipfenberg GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
URL

/negnugerna-dnu-kitirk-bol/kinilk-eresnu/grebnefpik/aher/ed.tiehdnuseg-demav.www//:sptth

Contact persons

Hannes Baderschneider

Geschäftsführer

Phone: 08465 -175-106
Fax: 08465-175-111
Mail: ed.tiehdnuseg-aertiv@grebnefpik.ofni

Advocates

Josef Weigl

Patientenfürsprecher

Phone: 08465 -175-533
Fax: 08465-175-111
Mail: ed.tiehdnuseg-demav@lgiew.fesoj

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Website for the patient survey
Referral surveys were conducted: Yes