Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: No |
URL
/negnugerna-dnu-kitirk-bol/kinilk-eresnu/grebnefpik/aher/ed.tiehdnuseg-demav.www//:sptth
Contact persons
Johannes Bracht
Geschäftsführer
Phone:
08465
-175-106
Fax: 08465-175-111
Mail:
ed.tiehdnuseg-demav@grebnefpik.ofni
Kathrin Bergmoser
Qualitätsmanagementbeauftragte
Phone:
08465
-175-504
Fax: 08465-175-131
Mail:
ed.tiehdnuseg-demav@resomgreb.nirhtak
Advocates
Josef Weigl
Patientenfürsprecher
Phone:
08465
-175-533
Fax: 08465-175-111
Mail:
ed.tiehdnuseg-demav@lgiew.fesoj
| Anonymous input options exist: Yes |
|
Patient surveys were conducted: Yes Website for the patient survey |
| Referral surveys were conducted: Yes |