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Schön Klinik Rendsburg

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Qualitätsmanagement Abtl.

Qualitätsmanagement


24768 Rendsburg

Phone: 04331 -200-0
Mail: ed.kinilk-neohcs@tnemeganamedrewhcseB-NER

Anonymous input options exist: Yes
Website of the contact form

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Patient surveys were conducted: Yes
Referral surveys were conducted: No