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Psychiatrische Tagesklinik Lindau

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Achim Weber

Gesundheits- und Krankenpfleger

Fischergasse 14
88131 Lindau

Phone: 0831 -54026-2875
Mail: ed.netpmek-hkb@rebew.mihca

Advocates

Ulrich Graf

Patientenfürsprecher

Fischergasse 14
88131 Lindau

Phone: 0831 -54026-2962
Mail: ed.netpmek-hkb@farg.hcirlu

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No