Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: No |
Contact persons
Barbara Weid
Leitung Qualitätsmanagement
Phone:
09568
-925-115
Fax: 09568-89702-19
Mail:
ed.nekinilk-demoiger@diew.arabrab
Frank Wellmann
Krankenhausdirektor
Phone:
09568
-925-0
Fax: 09561-9733-299019
Mail:
ed.tdatsuen-suahneknark@ofni
Alexander Frank
Leitung Qualitätsmanagement
Phone:
09561
-22-7430
Fax: 09568-89702-19
Mail:
ed.nekinilk-demoiger@knarf.rednaxela
Roland Wieland
Krankenhausdirektor
Phone:
09568
-925-0
Fax: 09561-9733-299019
Mail:
ed.tdatsuen-suahneknark@ofni
Fridolin Rech
Krankenhausdirektor
Phone:
09568
-925-0
Fax: 09561-9733-299019
Mail:
ed.tdatsuen-suahneknark@ofni
Explanations
Am 01. und 03. Donnerstag im Monat zwischen 12:30 - 13:30 Uhr finden Sprechzeiten statt
Advocates
Maren Conrad-Krell
Patientenvertreter
Phone:
09568
-925-0
Fax: 09561-973329-9019
Mail:
ed.nekinilk-demoiger@llerk-darnoc.neram
|
Anonymous input options exist: Yes Kummerkasten |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: No |