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GRN-Klinik Weinheim

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Christian Fessel

Qualitätsmanagementbeauftragter


69449 Weinheim

Phone: 06201 -89-2104
Fax: 06201-17-032
Mail: ed.nrg@lessef.naitsirhc

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: Yes
Website for the patient survey
Referral surveys were conducted: Yes