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DIAKO Nordfriesland gGmbH - Tagesklinik Breklum

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Trenk Müller

Qualitätsmanagement-Beauftragter

Gammeltoft 8-15
25821 Breklum

Phone: 04671 -408-4052
Fax: 04671-408-1039
Mail: ed.okaid@relleum.knert

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No