Dealing with risks in patient care

Quality management

Armin Sülberg

Verwaltungsdirektor

Kurfürstenstraße 40
56864 Bad Bertrich

Phone: 02674 -940-0
Mail: ed.scinilcnamgreb@grebleuS.nimrA

Prof. Dr. Christoph U. Herborn

CEO

Kurfürstenstraße 40
56864 Bad Bertrich

Phone: 02674 -940-0
Mail: ed.scinilcnamgreb@kem.ofni

Nicole Bastian

Qualitätsmanagementbeauftragte

Kurfürstenstraße 40
56864 Bad Bertrich

Phone: 02674 -940-249
Mail: ed.kinilk-lefie-lesom@naitsab.elocin

Geschäftsführung Controlling QM

Conference frequency: wöchentlich

Risk management

Armin Sülberg

Verwaltungsdirektor

Phone: 02674 -940-0
Fax: 02674-940-311
Mail: ed.scinilcnamgreb@grebleuS.nimrA

Christoph U. Herborn

CEO

Phone: 02674 -940-0
Fax: 02674-940-311
Mail: ed.scinilcnamgreb@kem.ofni

Nicole Bastian

Qualitätsmanagementbeauftragte

Phone: 02674 -940-249
Mail: ed.kinilk-lefie-lesom@naitsab.elocin

Geschäftsführung Controlling QM

Conference frequency: wöchentlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM05

Pain management

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM06

Fall prophylaxis

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM09

Regulated handling of occurring malfunctions of devices

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM15

Preoperative, complete presentation of necessary findings

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM16

Procedure to avoid procedural and patient mix-ups

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM17

Standards for recovery and postoperative care

Interne Prozesskontrollen, Audits und Controlling (31.12.2022)

RM18

Discharge management

Zertifizierung DIN EN ISO 9001:2015 - 2. Überwachungsaudit (01.09.2020)

Fault reporting systems

Conference committee

Conference frequency: quartalsweise

Measures

Begehungen Patientenbefragung Fehlererfassung Hygieneschulungen Umgesetzte Veränderungsmaßnahmen bzw. sonstige konkrete Maßnahmen zur Verbesserung der Patientensicherheit: für alle Bereiche, Coronaprophylaxe: Spezielle Patienteninformation, Eingangskontrollen

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 31.12.2022

IF02

Internal evaluation of the received reports

taken bei Bedarf

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken jährlich

Conference committee

Conference frequency: bei Bedarf

No. Explanation
EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)