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Fachkrankenhaus Kreischa

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Rica Freudenberg

Verwaltungsleitung

Saidaer Straße 1
01731 Kreischa

Phone: 035206 -6-1199
Fax: 035206-2-1331
Mail: ed.airavab-kinilk@ahcsierk.gnurheufstfeahcseg

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes

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