Structured complaint management was introduced: Yes |
Ihre.Meinung@kreisspitalstiftung.de |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
/kinilksgnutfits/ks/ed.nrohnessiew-kinilksgnutfits.www//:ptth
Frank Flemisch
Leitung Qualitätsmanagement
Phone:
07309
-870-1260
Mail:
ed.gnutfitslatipssierk@hcsimelf.f
Anonymous input options exist: Yes |
Patient surveys were conducted: Yes Website for the patient survey Patientenbefragung via Feedbackbogen |
Referral surveys were conducted: Yes |