Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
Alina Lepiarczyk
Qualitätsmanagmentbeauftragte
Haubensteigweg 40
87439 Kempten
Phone:
0821
-2412-493
Mail:
ed.munifesoj@anila.kyzcraipel
Alina Lepiarczyk
Qualitätsmanagmentbeauftragte
Haubensteigweg 40
87439 Kempten
Phone:
0821
-2412-493
Mail:
ed.munifesoj@anila.kyzcraipel
Anonymous input options exist: Yes |
Patient surveys were conducted: No |
Referral surveys were conducted: No |