To the hospital’s home page

Tagesklink für Psychiatrie und Psychotherapie

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Maren Schicke

Ärztliche Leitung

Carl-Hopp-Straße 19a
18069 Rostock

Phone: 0381 -1284014204-
Mail: ed.eppurg-pgg@st-kt

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No