Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
Contact persons
Jessica Wittenburg
Qualitätsmanagement
Brunnenallee 39
34537 Bad Wildungen
Phone:
05621
-704-4112
Mail:
moc.soipelksa@grubnettiw.j
Claudia Schildt-Rabe
Qualitätsmanagement
Brunnenallee 39
34537 Bad Wildungen
Phone:
05621
-704-4145
Mail:
moc.soipelksa@tdlihcs.c
Maria Tangel
Qualitätsmanagement
Brunnenallee 39
34537 Bad Wildungen
Phone:
05621
-704-4170
Mail:
moc.soipelksa@legnat.m
Advocates
Christine Goebel
Patientenfürsprecherin
Brunnenallee 39
34537 Bad Wildungen
Phone:
05621
-71085-
Mail:
ed.rocra@lebeogwuc
Giesela Michelsburg
Patientenfürsprecherin
Brunnenallee 39
34537 Bad Wildungen
Phone:
0151
-1243-7719
Mail:
ed.enilno-t@842ximig
| Anonymous input options exist: Yes |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: Yes |